Purchase a work
To acquire a work is very easy: click on “Reserve” under the painting(s) you wish to order, and then validate your reservation.
This reservation is free and does not imply any commitment from your part.
Of course, it does not make any sense to reserve a work if you do not want to buy it!
Once we have received your reservation, three possibilities may occur:
- The work is available in stock: we send you a bill by e-mail. As soon as we get the money on our account (it is immediate if you proceed through PayPal) we deliver you your order within 24 to 48 hours maximum.
-or-
- The work is deliverable, but is not available in stock anymore: we indicate to you the approximate delivery time and send you a first bill for 20% of the total price of the work. Once we get the work in stock again, we send you a second bill for the remaining 80% of the total amount. To be able to send you your order we must have received your payment for both bills.
-or-
- The work is not deliverable at all. You are informed quickly, and as the reservation is free, you do not owe us anything.
Frequently asked questions
- How are the canvas delivered?
The choice of a frame being very personal, we send you the ordered painting(s) carefully wrapped and protected in a solid cardboard roll, without any frame.
- Are the reproductions legal?
Yes, as we only selected painters who died more than 70 years ago. Thus, all those wonderful masterpieces are freely reproducible.
- Do you offer special discounts for massive orders?
Yes, if you wish to order a considerable number of reproductions – for companies or interior decorators for example – you shall contact us to learn about our special conditions.
Conditions for selling
- You can pay either in EUR or in USD, as you prefer.
- We charge EUR 9.- / USD 12.- for packaging and shipping costs, no matter how many paintings you buy.
- Concerning the duty and VAT costs:
- For a delivery within the European Union, your order may be charged through customs and include the VAT that is in use in your own country.
- For a delivery outside the European Union, your order may be charged through customs and include the VAT that is in use in your own country as well as local fees or import duty. For more information please contact your customs office (we do not take on responsibility for the costs deducted by your country).
- For a delivery in Switzerland, as we are not VAT wholesaler, we do not charge you any VAT. What is more, we offer you the packaging and shipping costs, and the bill will be issued in CHF.
- Any dispute that might not be resolved out of court will be submitted to the Swiss Law. Only competent jurisdiction: Cernier, State of Neuchâtel, Switzerland.
Satisfied or refund
- All the works are carefully sent in reinforced cardboard tubes and are specially prepared for transport.
- If ever you receive a damaged work, we will replace it or refund you the whole amount of your bill, except for the shipping costs.
- It is of great importance for us that you are fully satisfied with your purchase. This is the reason why we offer you our guarantee: satisfied or refund. If you are not fully satisfied by your painting, you only have to send it back to us and we will refund you the whole amount you have paid, except for the shipping.
- The painting must then be sent back to us in its original packaging, undamaged and perfectly sellable, to the address mentioned below. The return costs are at your own charge. No sending for compensation may be accepted, whatever the reason.
- In all cases, you must inform us by e-mail (art@ricci-art.net), at the latest within the 7 days following the reception of your order.
Means of payment
1/ BANK CARDS
Through PayPal.
PayPal is provided with all the required certificates and protections, ensuring you the highest possible security level and the guarantee of a good working of the payment service. All the data concerning your payment card will be directly transmitted to PayPal. We will not get to access these data at any time.
To learn more about PayPal, please have a look here: http://www.paypal.com.
2/ FRENCH BANK
CIC
25300 Pontarlier
France
BIC : CMCIFRPP
IBAN : FR76 3008 7331 4900 0401 1010 166
| RIB (for France) |
| BanK |
Counter |
Account |
Key |
| 30087 |
33149 |
00040110101 |
66 |
3/ SWISS BANK
CREDIT SUISSE
2000 Neuchâtel
Suisse
BIC : CRESCHZZ20R
IBAN : CH94 0483 5083 1534 6000 2
Account number (for Switzerland) : 831534-60-2 (Clearing nb 4835)
4/ SWISS POST
Swiss Post
3030 Berne
Suisse
BIC : POFICHBEXXX
IBAN : CH72 0900 0000 2003 1878 8
Postal account number (for Switzerland): 20-31878-8
Postal address
Claudio Schwarz
Grand’rue 10
2054 Chézard
Suisse
Tél. +41 32 846 33 90
Email art@ricci-art.net